CB Protection: High Memory Usage After Upgrade to 7.4.2
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CB Protection: High Memory Usage After Upgrade to 7.4.2

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Article ID: 288812

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • High Memory Usage
  • /var/log/messages are full of B9_Malloc errors
  • Reboot fixes the issue temporarily but increases within an hour

Environment

  • CB Protection Agent: 7.4.2 
  • Linux: All Supported Versions
     

Cause

This is caused by an issue identified internally as EP-10293

Resolution

Carbon Black is working on a code change to resolve this memory issue, an updated agent will be provided once complete.