App Control: TMP Files Not Deleted After Creation of Linux Policy Installers
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App Control: TMP Files Not Deleted After Creation of Linux Policy Installers

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Article ID: 288783

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Policy installers are not generating¬†
  • Temp Folder contains thousands of .tmp files

Environment

  • App Control Server: All Versions (Formerly CB Protection)
  • App Control Linux Agent: Enabled

Cause

Due to a build issue, a series of temp files are left behind randomly, causing future builds to fail. 

Resolution

  1. Stop the CB Protection Server and Reporter Service
  2. Navigate to C:\Users\<SERVICE ACCOUNT>\Appdata\Local\Temp
  3. Delete the files that have file names of:
    tmp****.tmp
  4. Start the CB Protection Server and Reporter Services

Additional Information

VMware Carbon Black is investigating an automatic cleanup in a future release.