Rapid Config rules are blocking files which are normally approved by other methods.
Environment
App Control: All Supported Versions
App Control Agent: All Supported Versions
Cause
This is working as intended, the rapid configs operate in their own rule group, prior to custom rules or approvals.
Resolution
Add the application to the Ignore list, in the specific Rapid Config.
Additional Information
If you'd like to see this functionality in the App Control product, please up-vote this suggestion to our product team: https://community.carbonblack.com/t5/Idea-Central/Add-Rapid-Config-Option-to-Honor-Approvals/idi-p/77646