CB Protection: Custom Rules Failing with Larger Number of Users Listed
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CB Protection: Custom Rules Failing with Larger Number of Users Listed

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Article ID: 288767

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Rule not applying as expected

Environment

  • CB Protection Server: 8.1 Patch 1 and Prior
  • CB Protection Agent: 8.1 Patch 1 and Prior
  • Large number of users listed in the failing rule

Cause

This is caused by the string of user SIDs being too large for the Rules table to contain

Resolution

  1. This issue has been resolved in 8.1 Patch 2 and higher. Please upgrade to increase the column size
  2. Once upgraded remove, and re-add the users to re-fill out the SIDs

Additional Information

Internal reference: EP-1712