CB Protection: High Memory and CPU on 7.2.3.3270 (Patch 3)
search cancel

CB Protection: High Memory and CPU on 7.2.3.3270 (Patch 3)

book

Article ID: 288737

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • High Memory and CPU utilization by Parity.exe
  • Application events show the Cb Protection Agent starting and stopping frequently. 

Environment

  • Cb Protection Agent: 7.2.3.3270 (Patch 3)
  • Microsoft Windows: All Supported Versions

Cause

This is a known issue with this release. Large number of file activity in certain scenarios can cause the agent to restart. 

Resolution

This has been resolved in 7.2.3.3327 (Patch 4) and later. Please upgrade to the most recent release to apply this change. 

Additional Information

This fix has been documented as ID 51602 in the release notes https://community.carbonblack.com/t5/Documentation-Downloads/Bit9-Security-Platform-v7-2-3-Release-Notes/ta-p/39546