App Control: Host Package Hangs at Validating SQL Credentials When Using SQL Accounts
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Article ID: 288733
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Environment
- App Control Server: 8.5+
- SQL Authentication Instead of Service Account
Cause
This is caused by the addition of {} in the SQL account information in the Shepherd.DSN file
Resolution
- Navigate to C:\Program Files (x86)\Bit9\Parity Server\
- Edit the Shepherd.dsn file
- Remove the { and } from the password field
- Restart the App Control Server service
Feedback
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Yes
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No