App Control: Server Installation Fails to Deploy to IIS on First Attempt

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Install log shows a failure on the line

C:\Users\<USERNAME>\AppData\Local\Temp\<GUID>\iis7_deploy.bat /create "Parity Console Web" "80" "D:\Bit9\Parity Console" "C:\Program Files (x86)\Bit9\Parity Server" "<USERNAME" "***" "C:\Program Files (x86)\Bit9\Parity Server" 10

Environment

App Control Server: All Supported Versions

Cause

The user account being used for the install failed a permissions check on IIS deployment

Resolution

1. Verify the Service Account has the permissions listed here
2. Verify the Service Account has the Database permissions listed here

Additional Information

Confirm App Control service account  password does not contain unsupported characters listed here