Server Installation Fails to Deploy to IIS on First Attempt

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Install log shows a failure on the line

C:\Users\<USERNAME>\AppData\Local\Temp\<GUID>\iis7_deploy.bat /create "Parity Console Web" "80" "D:\Bit9\Parity Console" "C:\Program Files (x86)\Bit9\Parity Server" "<USERNAME" "***" "C:\Program Files (x86)\Bit9\Parity Server" 10

Environment

• App Control Server: All Supported Versions

Cause

The user account being used for the install failed a permissions check on IIS deployment

Resolution

Verify the Service Account has the permissions listed here

Additional Information

Confirm App Control service account password does not contain unsupported characters listed here