Upgrade to 8.10 where this issue has been resolved (EP-17684\EA-22686)
As a workaround the Shepherd Config,
AllowADScript could be used to force the "old logic" for Active Directory using vbscript. This should be reverted after upgrading to 8.10.
- Navigate to https://AppControlServer/shepherd_config.php
- Select the property AllowADScript
- Change the value to true.
- Restart the App Control Server & Reporter services.
- Verify the AD accounts are able to login correctly.