Endpoint Standard : Can other investigation/remediation tools be used when the sensor is in quarantine status?
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Endpoint Standard : Can other investigation/remediation tools be used when the sensor is in quarantine status?

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Article ID: 288671

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Can other remote remediation tools work on a device in Quarantine status? 

Environment

  • Endpoint Standard Console: All Versions
  • Endpoint Standard  Sensor: All Versions
  • Microsoft Windows: All Supported Versions
  • Apple macOS: All Supported Versions

Resolution

No, at this time Quarantine Mode does not support this

Additional Information

At this time Quarantine mode can't be customized to allow other remote investigation/remediation tools. All network connections will be blocked except for those from Endpoint Standard sensor to PSC. You can still use other investigation/remediation tools on the machine locally. If you have any ideas on how to improve Quarantine mode in future versions of Endpoint Standard Sensor, please share those in Idea Central.