Endpoint Standard Sensor: Error-Failed to trigger the AV signature update, see confer.log for more details.Command failed

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Endpoint is able to reach the update server, yet the signatures show out of date
• Firewall and proxy connections are in place.

Environment

• Endpoint Standard Sensor: 3.5.0.xxxx
• Microsoft Windows: All supported versions

Cause

The cause of the issue is under investigation

Resolution

Issue is currently under investigation.