Carbon Black Cloud: New alert notifications go missing after refreshing the web page
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Article ID: 288651
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
A newly created alert notification does not appear on the notification settings page.
The entry for alert notification is created into audit.log however the alert does not persist on the notification page.
Environment
Carbon Black Cloud console: All versions
Endpoint Standard: All versions
Cause
The notification settings page is designed to display only 100 entries and has no options for pagination/sorting .
The entries are displayed starting with the oldest , hence new entries after 100 can't ever be seen
Resolution
The Carbon Black Engineering Team has identified this issue and has started to work on this.
If a similar issue is occuring , customers are requested to collect screenshots of the notifications created, audit log entries and .har file reproducing the issue and report it to Carbon Black Support.