Carbon Black Cloud: Primary Process CMD Line Path Does Not Populate on Initial Load on the Process Analysis Page.

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

When we Navigate to Process Analysis Page for any alert, Primary Process CMD Line Path does not populate on initial load and displays "--" in the CMD Line path instead of the Actual path. 

Environment

• Carbon Black Cloud Console: 1.11 Version.
• Carbon Black Cloud Sensor: All Versions.

Cause

The Cause of this Issue is Currently being Investigated.

Resolution

This issue has been currently investigated by our Engineering team. 
This Article will be updated once when there is more information Available. 
 

Current Workaround: 

Refresh the browser or the Process Analysis page to load the CMD line path.
Toggle to another process and back to get to the original process to populate the CMD line path.