Carbon Black Cloud: Console Displays Wrong Device Count When Adding a Hash to Approved List From Investigate Page.
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Article ID: 288627
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
- Adding a hash to the approved list from the Investigate page displays wrong device count.
- The hash in question would have been detected in multiple machines but the console shows " This hash has been seen on 0 devices"
Environment
- Carbon Black Cloud Console: All Versions
Cause
The cause of this issue is currently unknown and still under investigation.
Resolution
This article will be updated once when the resolution is available.
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