Workload: Unable to Register Workload Appliance with vSphere.

Products

• Carbon Black Cloud Workload

Issue/Introduction

vSphere will display the below error while registering the Workload appliance.

Error: Failed to fetch SSO Endpoint
Action: Please check if the IP provided is the correct

Environment

• Carbon Black Cloud Workload: All Supported Versions
• vSphere Client Console: 6.5 Version

Cause

Vsphere 6.5 version is not supported by the Carbon Black Workload Plugin.

Resolution

Upgrading to the 6.7 version of vSphere resolves the issue.