Endpoint Standard: Background Scan Does Not Start On VDI Primary Image
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Article ID: 288605
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Sensor installed in primary image with VDI=1 parameter
Background scan never starts on virtual machines deployed from primary image
Environment
Carbon Black Cloud Console: All Versions
Endpoint Standard
Carbon Black Cloud Sensor: 2.1 - 3.5.0.1154
Running the command "repcli ondemandscan" will return the following error message
C:\Program Files\Confer>repcli ondemandscan
Calling OnDemandScan with
OnDemandScan is disabled, due to this being a VDI Child environment
Cause
If the installation switch VDI=1 was used during the installation process, the background scan function will be disabled for the primary image and all children/clones
Resolution
To enable background scan on a primary image where VDI=1 has been used: