Cb Defense: Digital Guardian Interop Issue

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Applications created with .NET may fail to load or generate a crash report on systems that have both Cb Defense and Digital Guardian agents below 7.4.2 installed
 

Environment

• Cb Defense Sensor: All Supported Versions
• Microsoft Windows: All Supported Versions
• Digital Guardian Agent: Versions prior to 7.4.2

Cause

Digital Guardian has identified an issue in which the injection of their DgApi64.dll can cause .NET applications to fail. They have addressed this in their 7.4.2 sensor release

Resolution

Customers should work with Digital Guardian to receive and install at minimum this release if experiencing application failures or crashes

Additional Information

If issue persists verify exclusions have been created for both products:

• Cb Defense sensor files inside of the Digital Guardian console
• Digital Guardian sensor files inside of Cb Defense console