Carbon Black Cloud: File downloaded from Live Response has been renamed and missing file extension

Products

• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

File downloaded from live response may look similar to this > 9ba02d41-f873-45f4-ba19-5091c8246095 with file extension missing

Environment

• Carbon Black Cloud: All versions
  • Live Response add-on

Cause

This is expected behaviour.

Resolution

Once downloaded, rename the file to the name of the original file, including the extension

Additional Information

If any errors are faced with this, please reach out to Carbon Black support