Carbon Black Cloud: How to confirm which products have been enabled in an org on the console?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Where on the Carbon Black Cloud console can the enabled products/add-ons be located for an org?

Environment

• Carbon Black Cloud console: All versions

Resolution

Navigate to the Settings > General page and the list of enabled products will show on the right side

Additional Information

• Full list of products/add-ons (as of 14/07/2023) is here:
  • Audit and Remediation
  • Cloud Workload Protection
  • Container Advanced
  • Container Essentials
  • Endpoint Standard
  • Enterprise EDR
  • Extended Data Retention
  • Extended Detection and Response (XDR)
  • Host-Based Firewall
  • Managed Detection
  • Managed Detection and Response
  • Vulnerability Management for Endpoints
  • Vulnerability Management for Workloads
• Another way to identify which products have been enabled is if a page specific to the add-on/product is missing on the console
• If the customer believes a product which was purchased is not enabled, the customer will need to contact the Customer Success Management or Sales Account Management team to determine this