App Control: Trusted Directory Not Approving Linux Files
search cancel

App Control: Trusted Directory Not Approving Linux Files

book

Article ID: 288543

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • After moving Linux files in to a trusted directory, it is noticed that the files are not being approved
  • Windows files are being approved without issue

Environment

  • App Control Server: All Supported Versions

Cause

  • The trusted directory has been configured on a Windows endpoint
  • The Windows agent will not find Linux files interesting, and no approvals are generated

Resolution

  • In order to generate approvals for Linux files, a second trusted directory should be created on a Linux server that has the agent installed