App Control: Linux Error: "b9daemon dead but pid file exists"
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App Control: Linux Error: "b9daemon dead but pid file exists"

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Article ID: 288525

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

User runs service b9daemon status and receive the following messageĀ "b9daemon dead but pid file exists".

Environment

  • App Control Agent: 8.x
  • RHEL 6.x

Cause

Corrupted agent installation.

Resolution

Uninstall and re-install the agent on the endpoint.