App Control: Error: "Update Failed" When Saving Rapid Configs
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App Control: Error: "Update Failed" When Saving Rapid Configs

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Article ID: 288523

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

When saving a Rapid Config the error "Update Failed" is received.

Environment

  • App Control Server: All Versions

Cause

Environment has Request Filtering configured in IIS.

Resolution

  1. Open IIS Manager
  2. Navigate to Sites > Parity Console Web > Request Filtering (IIS Section) > HTTP Verbs tab
  3. Remove any verbs that are configured.
  4. Navigate to Sites > Parity Console Web > API > Request Filtering (IIS Section) > HTTP Verbs tab
  5. Remove any verbs that are configured.