EDR: Live response very slow or connection times out
search cancel

EDR: Live response very slow or connection times out

book

Article ID: 288509

calendar_today

Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • Live Response sessions are slow in the WebUI.

Environment

  • EDR(Formerly Carbon Black Response) Server: 7.2

Cause

Internal Bug : Checkin can be very slow with Live Query enabled 

Resolution

Bug fixed in Server version 7.4.0

Additional Information

Workaround:
  • DISABLE LiveQuery from setting -> advance settings 
  • Restart CB Response services