EDR: Live response very slow or connection times out
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Article ID: 288509
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
- Live Response sessions are slow in the WebUI.
Environment
- EDR(Formerly Carbon Black Response) Server: 7.2
Cause
Internal Bug : Checkin can be very slow with Live Query enabled
Resolution
Bug fixed in Server version 7.4.0
Additional Information
Workaround:
- DISABLE LiveQuery from setting -> advance settings
- Restart CB Response services
Feedback
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Yes
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No