EDR: Is it possible to delete the Global Administrator User from EDR server?
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EDR: Is it possible to delete the Global Administrator User from EDR server?

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Article ID: 288476

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Is it possible to delete the Global Administrator User from EDR server?

Environment

  • EDR(Formerly Carbon Black Response) Server: All Supported Versions

Resolution

  • Yes, It is possible to delete the Global Administrator User from the EDR server.
  • A user account can be removed from the system when that user no longer needs access to the Carbon Black EDR console or leaves the organization.
  • Users who have Global Administrator privileges can delete any account except their own and the built-in administrator account.
  • If the user with the deleted account belongs to a team, the user is automatically removed from the team when the account is deleted.
  • A Global Administrator can delete any account except the one you are logged in as, including the administration account that was created during the server installation. To delete a Global Administrator Account, The User must have a Global Administrator rights.

Additional Information

  • Make sure to change the API user token associated with the account before deletion.
  • More details are available under topicĀ "Deleting User Accounts" in the EDR User Guide