CB Collective Defense Cloud: File hash with no scan results is assigned low trust score
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CB Collective Defense Cloud: File hash with no scan results is assigned low trust score

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Article ID: 288452

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • File hash with no scan results is assigned low trust scoreĀ 
  • File hash with scan results as "The Scan found no malware and no vulnerabilities" is assigned a low file trust score

Environment

  • CB Collective Defense Cloud

Resolution

  • VMware Carbon Black calculates malware reputation data from both internal and external sources
  • CB Collective Defense Cloud track global false positive submissions to address any recurring theme that may result in a recalibration of how we treat our various data sources