Endpoint Standard: RepMgr consuming very high memory
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Endpoint Standard: RepMgr consuming very high memory

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Article ID: 288445

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • RepMgr consume very high memory
  • Sensor goes unresponsive due to RepMgr consuming high memory
  • Unable to RDP into sensors due to high resource usage by RepMgr

Environment

  • Endpoint Standard Sensor: 3.7.0.1411 and lower

Cause

RepMgr cause deadlock situation rendering the endpoint unresponsive and spiking the sensor’s memory usage

Resolution

This is identified as a product defect DSEN-16109 which is fixed in Sensor version 3.7.0.1503