EDR Server: Linux sensor download command fails with "No package cb-linux-sensor-installer-xxxx available" error

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

• Unable to download linux sensor installer using following command

yum install --downloadonly --downloaddir=​<downloaddirpath> cb-linux-sensor-installer-<x.x.x.x>

• Error displayed "No package cb-linux-sensor-installer-x.x.x.x available" 

Environment

• EDR Server: All supported versions

Cause

Carbon Black Repo was disabled

Resolution

Enable Carbon Black Repo as follows:

1. Edit /etc/yum.repos.d/CarbonBlack.repo
2. Set "enabled" to value "1" 
3. Save the file
4. Run following command to clear yum cache

yum clean all

5. Run following command to download installer

yum install --downloadonly --downloaddir=​<downloaddirpath> cb-linux-sensor-installer-<x.x.x.x>