App Control: VDI dominant environment cause huge server backlog
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Article ID: 288431
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
VDI dominant environment cause huge server backlog
Environment
App Control: All Versions
Cause
Clone inventory configuration property when set to "All Files" cause App Control Server to automatically initialize a clone's file inventory based on the files present on the template
As soon as a clone is detected, the inventory from its template is copied into the clone’s inventory
Any future file additions or changes are also applied to the clone inventory. This is the default setting
This cause clone to sync up duplicate files inherited from the template and hence contributing to the backlog.
Resolution
For non-persistent VDIs, consider configuring clone inventory property to "New and modified files" to avoid syncing duplicate files as follows:
Login to App Control Console
Navigate to Assets -> Computers
Locate the template computer using the Template Computers view or some other method
Click on the View Details button or the template computer name.
Click on the Template Settings tab
In the Clone Inventory field, choose the radio button for "New and Modified files"
Click Save
Additional Information
For more information on configuring clone inventory option and its impact, please review section "Configuring Clone Inventory" in "Managing Virtual Machines" chapter in the User's Guide