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App Control: Agent disrupts Microsoft Windows patching process
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Article ID: 288430
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
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Issue/Introduction
Agent disrupts Microsoft Windows patching process
Stopping App Control Agent services allowed patching process to complete
No execution blocks events recorded by App Control Server/Console
Environment
App Control Agent: All Supported Versions
Microsoft Windows : All Supported Versions
Cause
No cause identified at this time
Resolution
As a workaround, follow the below steps to stop the agent services:
Disable tamper protection on the agent
Stop the agent services
In order to investigate further, please log a Support case with the
agent performance logs
Feedback
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Yes
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No