App Control: Agent disrupts Microsoft Windows patching process
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App Control: Agent disrupts Microsoft Windows patching process

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Article ID: 288430

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Agent disrupts Microsoft Windows patching process
  • Stopping App Control Agent services allowed patching process to complete
  • No execution blocks events recorded by App Control Server/Console

Environment

  • App Control Agent: All Supported Versions
  • Microsoft Windows : All Supported Versions

Cause

No cause identified at this time

Resolution

 
  • As a workaround, follow the below steps to stop the agent services:
  1.  Disable tamper protection on the agent
  2.  Stop the agent services