App Control: Medium Enforcement Has Notifier Timeout, Delayed Notifier, and Unexpected Blocks
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App Control: Medium Enforcement Has Notifier Timeout, Delayed Notifier, and Unexpected Blocks

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Article ID: 288427

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Unexpected Blocks while in Medium enforcement
  • Applications not launching when "run as admin" selected
  • Delayed Notifier popup
  • Events in console with subtype "Execution block (prompt timeout)
  • Windows Event Viewer (System) logs show error "Cannot change to default directory "C:\ProgramData\Bit9\Parity"Agent\images"

Environment

  • App Control (Formerly CB Protection) Agent: 8.x
  • Microsoft Windows: All Supported Versions

Cause

The agent is trying to display the notifier in a non-interactive session and times out.

Resolution

Upgrade to 8.1 P2 or above - this behavior has been corrected.

Additional Information

This was resolved via EP-3481