App Control: Why Does File Details Show: Global State Approved File is unapproved
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Article ID: 288426
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Why does the File Details page show a file as:
Global State: Approved
Global State Details: File is unapproved, Publisher is globally approved (Manual), Certificate is approved
Environment
App Control Server: All Supported Versions
App Control Agent: All Supported Versions
Resolution
This indicates that the file itself is not globally approved, but the publisher/certificate is. This approval is conditional (the publisher/certificate chain must be validated)