App Control: Why Does File Details Show: Global State Approved File is unapproved
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App Control: Why Does File Details Show: Global State Approved File is unapproved

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Article ID: 288426

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

​​​​​Why does the File Details page show a file as:
  • Global State: Approved
  • Global State Details: File is unapproved, Publisher is globally approved (Manual), Certificate is approved

Environment

  • App Control Server: All Supported Versions
  • App Control Agent: All Supported Versions

Resolution

This indicates that the file itself is not globally approved, but the publisher/certificate is. This approval is conditional (the publisher/certificate chain must be validated)