App Control: Error Deleting User ID <ID>

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

When deleting a user error "Error deleting user ID <ID> is displayed

Environment

• App Control Console: All Supported Versions

Cause

DELETE HTTP verb set to false in IIS

Resolution

1. Open IIS Manager
2. Navigate to Sites > Parity Console Web > Request Filtering (IIS Section) > HTTP Verbs tab
3. Remove DELETE verb/ OR allow DELETE verb