Reoccurring Approval Requests

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

• Reoccurring approval request for same device
• No blocks occurring or approval request being sent by end-user

Environment

• App Control Console: All Supported Versions

Cause

• Request not properly closed
• VDI templating not properly configured

Resolution

1. Confirm request has been resolved
2. See the chapter "Managing Virtual Machines" in the User Guide