CB Protection: Reoccurring Approval Requests
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CB Protection: Reoccurring Approval Requests

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Article ID: 288367

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Reoccuring approval request for same device
  • No blocks occuring or approval request being sent by enduser

Environment

  • CB Protection Console: All Supported Versions

Cause

  • Request not properly closed
  • VDI templating not properly configured

Resolution

  1. Confirm request has been resolved:
    • https://community.carbonblack.com/t5/Knowledge-Base/Cb-Protection-How-to-resolve-an-Approval-Request/ta-p/63242
  2. See the chapter "Managing Virtual Machines" in the CB Protection User Guide:
    • https://community.carbonblack.com/t5/Documentation-Downloads/CB-Protection-8-1-6-User-Guide/ta-p/81018