Migrate Agents From One Server to Another
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Migrate Agents From One Server to Another

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Article ID: 288356

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Is it possible to move / migrate App Control agents from one App Control Server to a new one?

Environment

  • App Control Agent: All Supported Versions
  • App Control Console: All Supported Versions

Resolution

No. Currently the only way to do this is by uninstalling the existing Agent, and installing using the other Console's Policy Installer.

Additional Information

If the backend database (das) was migrated, or if the Console's Server Address has changed, the Agent's setserver command will allow you to update it.