CB Defense: File Transfer Not Completing

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Copy / Paste not working
• File transfer not completing

Environment

• CB Defense Sensor: All Supported Versions

Cause

AV Exclusions are missing

Resolution

Apply our recommended AV exclusions:

• https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-How-Can-The-Defense-Sensor-Be-Excluded-In-Other/ta-p/47533