App Control: (FAILURE) Install Directory Registry Value Does Not Contain Any Information. Exiting Install
book
Article ID: 288312
calendar_today
Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Install log shows error:
- "(FAILURE) Install Directory Registry Value Does NotContain Any Information. Exiting Install"
Environment
- App Control Agent: 7.x and Higher
- Microsoft Windows: All Supported Versions
Cause
Residual files from previous installation of App Control Agent
Resolution
- On the effected machine, open an admin CMD prompt
- Run Command:
msiexec.exe /i <policyinstaller.msi> INSTALLDIR="C:\Program Files (x86)\Bit9\Parity Agent" /l*v C:\temp\Agent_Reinstall-InstallDIR.log
Feedback
thumb_up
Yes
thumb_down
No