CB Protection: Agent Service missing
book
Article ID: 288296
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
CB Protection Agent service missing in services.msc
Environment
- CB Protection Agent: All Supported Versions
- Microsoft Windows: All Supported Versions
Cause
- Agent was uninstalled
- Corrupt installation
- Another security product removed agent
Resolution
- Fully uninstall the CB Protection agent
- https://community.carbonblack.com/t5/Knowledge-Base/Cb-Protection-How-to-Uninstall-an-Agent-Windows/ta-p/64834
- Reinstall agent per User Guide:
- Pg 128: https://community.carbonblack.com/t5/Documentation-Downloads/Cb-Protection-v8-1-0-User-Guide-for-8-1-0-Patch-2/ta-p/36992
Feedback
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