App Control: Event Views Missing After Upgrade to 8.1 P2
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App Control: Event Views Missing After Upgrade to 8.1 P2

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Article ID: 288288

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • After upgrading to 8.1 P2, both the built in and custom views under Reports > Events are missing.
  • "An error occurred while processing your request. See the error log for more details."

Environment

App Control Protection Console: 8.1.0 and 8.1.0 P2

Cause

Currently being investigated by Carbon Black support under "EA-13794"

Resolution

  1. Download DefaultReports.php fromĀ http://transfer.vmware.com/download?domain=carbonblack&id=8c9e8e7e76ac4c718189e128ad8c3094-7c85686a15e04aa1bc019b2b80c1c21f
  2. Login to the CB Protection server
  3. Copy/paste "DefaultReports.php into directory: C:\Program Files (x86)\Bit9\Parity Console\WebUI\html
  4. Login to the CB Protection console
  5. Within browser URL bar, browse to: https://<Server>/DefaultReports.php
  6. Confirm under Reports > Events that views are now present.

Additional Information

Corrected in 8.1.4

Attachments

DefaultReports.php get_app