Workload: How to Start/Stop/Restart The Appliance Services

Products

• Carbon Black Cloud Workload

Issue/Introduction

To start/stop/restart the services of the VMware Carbon Black Workload appliance

Environment

• Carbon Black Cloud Console: All Versions
  • Workload
• vSphere Client Console: All Versions
  • Carbon Black Appliance/Plugin

Resolution

1. Login to the Appliance.
2. Switch to the root user using the sudo su command.
3. Use the appropriate command for the service:

   systemctl <operation> cwp-appliance-worker
   
   systemctl <operation> cwp-access-control-service
   
   systemctl <operation> cwp-vsphere-worker
   
   systemctl <operation> cwp-appliance-gateway.service

4. Verify the service status:

   systemctl | grep cwp  -- will show all
   systemctl status <ServiceName> -- will show individual status

Additional Information

Operation values:

• start
• stop
• restart