App Control:Asset Displays IPv6 Loopback for the IP Address

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

When viewing an asset the ip address displays the IPv6 loopback address 

Environment

• App Control Agent
• App Control Console
• App Control Server

Cause

• The App Control Agent or asset is installed on the App Control Server
• IPv6 is disabled in the environment

Resolution

Create the following registry key on App Control Server that has the App Control Agent installed

Path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\

Key Name and Type:

"DisabledComponents" and REG_DWORD

Value:

 0xff