App Control:Asset Displays IPv6 Loopback for the IP Address
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App Control:Asset Displays IPv6 Loopback for the IP Address

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Article ID: 288280

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

When viewing an asset the ip address displays the IPv6 loopback address 

Environment

  • App Control Agent
  • App Control Console
  • App Control Server

Cause

  • The App Control Agent or asset is installed on the App Control Server
  • IPv6 is disabled in the environment

Resolution

Create the following registry key on App Control Server that has the App Control Agent installed
Path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\

Key Name and Type:

"DisabledComponents" and REG_DWORD

Value:

 0xff