EDR: Microsoft Office 365 applications take 15-30 seconds longer to launch after a reboot.
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Article ID: 288180
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Updated On: 10-26-2022
Products
Carbon Black EDR (formerly Cb Response)
Carbon Black Hosted EDR (formerly Cb Response Cloud)
Issue/Introduction
Microsoft applications such as Outlook and Excel take 15-30 seconds longer to launch after a reboot than without the EDR sensor installed.
Environment
- EDR Sensor for Windows: All versions
- EDR Server: All versions
- Microsoft Office 365 applications: All versions
Cause
This is normal behavior. After a reboot (or for a non-persistent VDI) there is expected overhead of hashing between 200 and 600 MS dlls.
Resolution
After the first launching of the application, subsequent launches are normal.
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