Carbon Black Cloud: Windows sensor upgrade via the CBC Console fails but manual upgrade works on some Windows sensors.
book
Article ID: 288149
calendar_today
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- Sensor upgrades fail when attempted from the Console for any windows sensor version 3.6.0.1797 or earlier.
- Sensor upgrades for these same sensors works when performed manually from the command line.
- Sensor upgrades works for sensor versions above 3.6.0.1797.
- SensorAlarms.log shows this validation error:
-
12/15/23 07:34:56.515: 1c94 INFO SensorAlarms::SetAlarmInternalSafe: update alarm, alarm: SensorUpgradeFailed(10060):1699040263767:1020:1702643696515:. <validate_tmp_fail> <validate_tmp_fail> <validate_tmp_fail> <validate_tmp_fail> ...
Environment
- CBC Windows Sensors: 3.6.0.1797 and earlier
- CBC Console: All versions
- Microsoft Windows: All versions
Cause
This is issue DSEN-12552.
Resolution
This issue is fixed in all Windows sensor versions above 3.6.0.1797.
Feedback
thumb_up
Yes
thumb_down
No