EDR: How to ensure the EDR services start at boot time

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Ensure that the EDR automatically starts when the server boots up.

Environment

• EDR: All Supported Versions

Resolution

1. Check to see if the EDR will start at boot. Run:

# chkconfig --list | grep cb-enterprise

Expected output:

cb-enterprise 0:off 1:off 2:on 3:on 4:on 5:on 6:off

2. If run level 3 or 5 is set to "off" then, configure it to run on startup with: 

# chkconfig cb-enterprise on

3. Reboot server to ensure automatically starts. 

Additional Information

• Clustered environments will turn off chkconfig. This is due to the primary server not knowing that the minions are up and available via ssh to automatically start the cluster after reboot.