EDR: Clicking on a process links to the wrong process analysis page due to duplicated PID
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Article ID: 288105
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
When clicking a process in the Process Analysis page, the resulting information is for an entirely different process
Alerts are for one process, but Process Analysis shows another process
Environment
EDR Console: 6.x and Higher (formerly CB Response)
EDR Windows Sensor: 6.x
Microsoft Windows: All Supported Versions
Cause
Duplicate PID's being re-used by the Windows OS.
Resolution
Please upgrade to the 7.0.0 or newer sensor version
Additional Information
CB Response uses the PID as a unique identifier for each incoming process. If a second process is ingested with the same PID, the older record is overwritten. For this reason, clicking on a process could potentially link to a different, newer process that happens to share the same PID.
7.0.0 Windows sensor version introduces improved PID tracking.