Carbon Black Cloud: Can You Prevent the Sensor from being Uninstalled?
book
Article ID: 288098
calendar_today
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Can a Carbon Black Cloud administrator prevent endpoint users from uninstalling the Windows or macOS Sensor?
Environment
- Carbon Black Cloud Sensor: 3.x and Higher
- Microsoft Windows: All Supported Versions
- Apple macOS: All Supported Versions
Resolution
Yes, this functionality exists within the Windows and macOS Sensors. To enable it:
- Create or modify a Sensor Group Policy (Enforce Menu > Policies)
- Click on the Sensors sub-tab.
- Enable (check) the 'Require code to uninstall sensor' option.
- Save the updated policy.
- Assign the policy to the sensor group you would like to have this functionality.
Additional Information
- The uninstall code can be found under the Inventory menu > Endpoints. Click on the ' > ' icon beside the endpoint to see the uninstall code.
Feedback
thumb_up
Yes
thumb_down
No