CB Response: Error: "CheckinResponse contained an empty/invalid ProtectionConfig"
search cancel

CB Response: Error: "CheckinResponse contained an empty/invalid ProtectionConfig"

book

Article ID: 288076

calendar_today

Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • Error within in the Sensor.log file:
CheckinResponse contained an empty/invalid ProtectionConfig

 

Environment

  • CB Response Server: 6.x and Higher
  • CB Response Sensor: All Supported Versions

Cause

This is a legacy message that has no impact on the endpoint or server cluster. It is caused when the Cb Response server sends an empty list of newly banned hashes to the endpoint sensor during checkin.

Resolution

  • No workarounds at this time
  • This issue will be resolved in an upcoming sensor release (CB-22526, CB-21689)