EDR: How to Uninstall using the CB uninstaller on Windows
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Article ID: 288069
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
To manually remove the EDR Windows Sensor software using the uninstaller executable.
Environment
EDR (Formerly Carbon Black Response) Server: All Supported Versions
Microsoft Windows: All Supported Versions
Resolution
Execute the uninstaller:
C:\windows\carbonblack\uninst.exe
Additional Information
The preferred primary method of uninstallation is to uninstall the sensor software from the EDR UI.
The second preferred method is to use the Windows Control Panel.
This method is for when those methods fail or there are other problems.
The directory above, C:\windows\carbonblack\, is the default installation directory. Another directory may exist instead if the sensor software was installed elsewhere.