Cb Response: All sensors on single minion within a cluster collect data, but show offline
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Cb Response: All sensors on single minion within a cluster collect data, but show offline

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Article ID: 288061

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • All Sensors on a specific minion successfully send data to the Cb Response server
  • The same Sensors¬†show as Offline within the Cb Response web interface

Environment

  • Cb Response Server: 6.x
  • Cluster deployed with at least 1 minion server

Cause

This will occur if the time on the master and minion server is out of sync. 

Resolution

  • Enable NTP on the master and all minion servers