EDR: Datagrid fails to start due to missing Java file after RedHat Server Update
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EDR: Datagrid fails to start due to missing Java file after RedHat Server Update

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Article ID: 288048

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • The EDR server or cluster fails to start
  • The /var/log/cb/datagrid/debug.log file indicates that there is a missing file inside the /usr/lib/jvm/jre-11/lib directory. 

Environment

  • EDR Server: 7.7.x and Higher
  • RedHat Linux Enterprise
  • OpenJDK 11.0.20

Cause

An update to RedHat Linux Enterprise includes a missing file related to OpenJDK 11.0.20. This missing file is required by the EDR server to start. 

Resolution

Install the patched tzdata and tzdata-java rpm files. Visit this external link for full instructions