CB Response: New version of sensor not showing in Sensors/Groups
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Article ID: 288039
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
The latest sensor downloaded to the server backend does not show up in UI (Sensors/Group)
Environment
- CB Response Console: All versions
- CB Response Sensors: All versions
Cause
No sensor version is selected for Upgrade Policy in Group configuration
Resolution
- Go to Sensors > Groups > Edit Groups > Upgrade Policy
- Select the desired OS version from drop-down menu
- Download Sensor Installer drop-down menu should now have selected version
Additional Information
- Selecting a version from the drop-down will automatically change the setting to "Automatically upgrade to the latest version"
- Ensure the Upgrade Policy radio button is the desired setting
Feedback
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Yes
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No